Pandemic Postal Pains

This unprecedented Covid-19 pandemic is playing havoc with global postal services:

Our photography handbook and summary cards are sent as letters using Australia Post, which unfortunately are untracked.

Deliveries within Australia are taking 5-10 business days and overseas deliveries are either massively delayed (typically 5-8 weeks to reach USA at the moment and sometimes longer) or, for some countries, Australia Post has completely suspended delivery services altogether! Please ensure your country is not on the suspended list below before ordering. If you accidentally do place an order to one of these suspended locations, our staff are checking each order before filling them, and will issue a refund instead. If outside of these countries, your order will turn up eventually, we all just need to be extra patient for now. Thank you.

Suspended Countries:

PLEASE DO NOT PLACE AN ORDER if you require delivery to a country on this list. This data comes from the Australia Post website, check there for the latest update if you are concerned.

Afghanistan American Samoa Anguilla Argentina Ascension Island Austria Bahamas Bahrain Bangladesh Barbados Belarus Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Darussalam Cambodia Cayman Islands Central African Republic Chad Chile Comoros Congo, Democratic Republic Of Cote d'Ivoire Croatia Curacao Cyprus Djibouti Ecuador Egypt El Salvador Estonia Falkland Islands (Malvinas) French Polynesia Gambia Ghana Grenada Guam Guinea-Bissau Guyana India Iraq Iran, Islamic Republic Of Jamaica Jordan Kiribati Kosovo Kuwait Lao People's Democratic Republic Lebanon Libya Lithuania Madagascar

Malawi Maldives Mariana Islands Marshall Islands Mauritius Mexico Micronesia, Federated States Of Mongolia Morocco Myanmar Nepal Newfoundland Niue Niue Island Northern Mariana Islands North Korea Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Paraguay Peru Puerto Rico Philippines Poland Pitcairn Pitcairn Islands Romania Russian Federation Rwanda Saint Pierre and Miquelon Samoa Samoa, America Senegal Seychelles Sierra Leone Somalia South Africa Sri Lanka Sudan (The) Suriname Swaziland Tanzania Tokelau Islands Trinidad & Tobago Tristan Da Cunha Tunisia Tuvalu Uganda Ukraine Uruguay Venezuela Virgin Islands, U.S. Wallis And Futuna Islands

We're very sorry for this temporarily frustrating situation, thank you for your patience and understanding, and we hope soon we'll be able to return to posting our products all around the world.

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