Pandemic Postal Pains
This unprecedented Covid-19 pandemic is playing havoc with global postal services:
Our photography handbook and summary cards are sent as letters using Australia Post, which unfortunately are untracked.
Deliveries within Australia are taking 5-10 business days
and overseas deliveries are either massively delayed (typically 5-8 weeks to reach USA at the moment
and sometimes longer) or, for some countries, Australia Post has completely suspended delivery services altogether! Please ensure your country is not on the suspended list below before ordering. If you accidentally do place an order to one of these suspended locations, our staff are checking each order before filling them, and will issue a refund instead. If outside of these countries, your order will turn up eventually, we all just need to be extra patient for now. Thank you.
PLEASE DO NOT PLACE AN ORDER
if you require delivery to a country on this list. This data comes from the Australia Post website
, check there for the latest update if you are concerned.
We're very sorry for this temporarily frustrating situation, thank you for your patience and understanding, and we hope soon we'll be able to return to posting our products all around the world.
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